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Return Policy
Last updated: May 2026
30-day free returns
You have 30 days from delivery to request a return for any reason. The product must be returned in its original condition and packaging.
How to return
Email support@techoffers.shop with your order number to receive a prepaid return label. Drop the parcel at any authorized courier point.
Refunds
Once we receive and inspect the device, within 3 business days of arrival, the full amount will be refunded to your original payment method within 14 days, as required by EU consumer law.
Conditions
- The device must show no signs of misuse, liquid damage, or third-party tampering.
- All original accessories must be returned.
- Find My iPhone / activation lock must be disabled.
Defective items
If your device is defective, replacement or full refund is guaranteed under our 2-year warranty.